Benefits & Services
Access
Once you open an account at Pearl Hawaii, you will be able to take advantage of several benefits and services to assist you with your banking needs.
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Shared Branching Pearl Hawaii members have access to many locations locally and thousands nationwide
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Mobile Banking Download our app from your smartphone’s app store (search for Pearl)
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ATM Access Members have surcharge-free access through First Hawaiian Bank ATMs.
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Digital Wallets (Apple, Google, Samsung)
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Card Controls Cardholders can review their card transactions, set alerts, develop controls, make payments, report a card as lost or stolen, and add or remove the cards they wish to manage.
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No Prepayment Penalties
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Start Shopping Now
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Refinance Your Current Auto Loan
PHFCUOnline
Transfer funds to your other accounts, at another financial institution, to another member, or you can use PearlPay to transfer to someone not with Pearl Hawaii.
Manage Money with LIFE (Loans, Investments, Finances, Earnings) Manager
Deposit Checks with SnapDeposit
Loans
Upgrade you with a Pearl Hawaii loan...
Personal (Emergency, Tax, Debt Consolidation, plus more!)
Used Auto (up to 12 model years old)
PAL Certificate (Pre-Approved Loan)
Credit Create (First Time Credit Program)
Emergency Assistance In the event that you experience an emergency, PHFCU will offer members relief assistance and options, which may include: payment deferments, partial payment plans, flexible payment arrangements and term modifications, low rate consolidation loans, payday loan alternatives, and personal loans for amounts of $300 up to $50,000. Please call us so we can help you.
Home Loans
30 Year Mortgages (Conventional, First Time Home buyer available)
Home Equity Loans (up to 30 year terms)
Home Equity Lines of Credit (HELOC)
Closed-End Second Mortgage Loans
No Point Options
Loans Products
Guaranteed Auto Protection (GAP) Plus
Accounts
Checking Rewards (Cash, Cash Back, or Gift Card)
Momi’s Money (Kids aged 12 and younger)
Teen Debit Account (Teens aged 13-17)
Services
Wire Transfers | To send a wire transfer, come into any of our branches. Make sure to bring all your recipient’s banking info, as well as your ID. Wire processing times are from Monday through Friday (Domestic Wires: 8:00 am – 10:30 am HST, International Wires: 8:00 am – 9:30 HST). Our Member Service Representatives can accept wires any time during the day, but your request must be received before 10:30 am for domestic wires and 9:30 am for international wires if you would like to have the wire go out on the same day.
Safe Deposit Boxes | Available at Waipio.
Overdraft Privilege
Instant Issue Cards | Available at Waipio, Waianae, Airport, Honolulu, Ewa
Convenience
Coin Sorting | Waipio, Airport | As a member, you can use one of our Coinstar kiosks. MEMBER BENEFIT | Free up to $200 Per Day. 5% Thereafter. NON-MEMBERS | 9% Fee
Official Checks | As an added convenience to our members, PHFCU offers Official Checks for those times when you need funds that are absolutely guaranteed by us. This service is available at all locations.
Temporary Checks | In a bind and need checks immediately? We can print checks for your on the spot. Note: Service is only available at our Waipio location.
Card Controls | Monitor your card and receive alerts
Instant Issue Cards | Available at Waipio, Waianae, Airport, Honolulu, Ewa
Exclusive Offers
Pearl Hawaii members can receive Get Away Today special offers on a variety of vacations across the world.
Get exclusive Disneyland offers such as adult admissions at kids’ prices for select dates, 5th day free Park Hopper tickets, extra night free hotel specials, and layaway plans from $175 down.
Get Away Today is the #1 discount provider to the Disneyland Resort and will save you the most on park tickets, discount hotel stays, transportation, dining, and more! Also, when you use our link for your next vacation, Get Away Today will make a donation to The Children’s Miracle Network.
Discounted Movie Tickets
Pearl Hawaii members can save by purchasing discounted movie tickets at any location. The next time that you are at the branch, just ask any Member Service Specialist that you would like to purchase Consolidated or Regal theatre tickets.
Pearl Hawaii members can receive exclusive discounts from a variety of partners, including Turbo Tax, Carvana, Sams Club, Calm, plus several travel deals.
Investments
Insurance
Life
Long-Term Care
Disability Income
Accidental Death and Dismemberment
Term Life
Whole Life
Lifetime Income Plan
Auto
Home
Secured Loans
Secured Personal Loans
Savings | Certificate | Auto
Pearl Hawaii’s Secured Personal Loans* are loans that are secured by the amount available on deposit or your vehicle. Essentially, build good credit while getting a low rate that won’t break the bank. It works much like a personal loan and is available to help people with a variety of expenses.
For certificate or savings secured, the funds are held as collateral in your account for a specific period of time-based on the terms of the loan. The money collects interest while in the account, which will offset the interest charged on the loan.
Benefits of A Secured Personal Loan
Savings Secured
- Borrow against your Pearl Hawaii savings account to receive a low-rate loan while still earning interest on your financial resources on deposit
- A portion of funds is released with each payment made
- Credit check not required
- Verification of income not required
- Loans are secured by available funds in your savings account
- A good alternative to paying higher-cost credit card debt
- An easy application process with no credit review
- Continue to accrue dividends during the loan period
- Affordable credit life and disability insurance** available
Certificate Secured
- Borrow against your Pearl Hawaii certificate and receive a low-rate loan while still earning interest on your financial resources on deposit
- Funds held as security may be used to pay off the remaining balance of the loan at the time of the certificate maturity unless the loan is refinanced or paid in full
- Credit check not required
- Verification of income not required
- Loans are secured by available funds in your certificate
- A good alternative to paying higher-cost credit card debt
- An easy application process with no credit review
- Continue to accrue dividends during the loan period
- Affordable credit life and disability insurance** available
Auto Secured
- Borrow against your vehicle and receive a low-rate loan while still earning interest on your financial resources on deposit
- The Certificate of Title will be released to the borrower when the loan is paid in full.
- A good alternative to paying higher-cost credit card debt
- An easy application process
- Affordable credit life and disability insurance** available
Overall, Secured Personal Loans can help you build your credit history or repair bad credit faster. While this can be an advantage, you also need to carefully consider whether you can repay the loan and whether you can lose the asset you’re using as collateral. Generally, the ultimate goal should be to rely as little as possible on debt.
Account Type | Rate | Term | Minimum Loan Amount | Maximum Loan Amount | Percentage that We Match | |
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Savings Secured |
2.50% Above Dividend Rate |
1 to 5 year terms |
none |
$100,000 |
100% |
Apply |
Certificate Secured |
2.50% Above Current APY* (i.e., Current market rate + 2.00% APY = your rate) |
2 Options
|
none |
no limit |
90% |
Apply |
Auto Secured |
Rates |
up to 7 Years |
$200 |
$30,000 |
- |
Apply |
*APR = Annual Percentage Rate. APY = Annual Percentage Yield. Conditions may apply.
**The products are optional. Insurance products are not a deposit or obligation of or guaranteed by Pearl Hawaii FCU or its affiliates. These products are not insured or guaranteed by NCUA or any agency of the federal government. Your credit approval cannot be conditioned on whether you purchase any of these insurance products.
Student Loans
Get the Money You Need to Help Make Higher Education Happen
Student loans from Pearl Hawaii Federal Credit Union in partnership with Sallie Mae® could help!
For those attending a degree-granting institution Whether you’re an undergraduate or graduate student these flexible loans are designed to meet your needs:

Competitive variable and fixed interest rates

No origination fee or prepayment penalty1

Multiple repayment options
Undergraduate
Smart Option Student Loan® for Undergraduate Students
Pay for your bachelor’s, associate’s, or certificate expenses at a degree-granting school
Graduate
Graduate School Loan
Pay for expenses as you pursue your master’s and doctoral degrees
MBA Loan
Pay for your business school expenses as you pursue your Masters of Business Administration degree
Medical School Loan
Pay for your medical degree expenses in allopathic, general, osteopathic, podiatric, radiology, sports, and veterinary medicine
Dental School Loan
Pay for your dental degree expenses in general dentistry, endodontics, oral and maxillofacial surgery, orthodontics, pediatric dentistry, periodontics, and prosthodontics
Graduate School Loan for Health Professions
Pay for your health professions degree expenses in allied health, nursing, pharmacy, and other graduate-level health programs
Law School Loan
Pay for your school and associated expenses as you study for your law degree
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Borrow responsibly
We encourage students and families to start with savings, grants, scholarships, and federal student loans to pay for college. Students and families should evaluate all anticipated monthly loan payments, and how much the student expects to earn in the future, before considering a private student loan.
These loans are made by Sallie Mae Bank or a lender partner. Pearl Hawaii Federal Credit Union is not the creditor for these loans and is compensated by Sallie Mae for the referral of loan customers.
Smart Option Student Loan and graduate loan products: These loans are for students at participating degree-granting schools. Smart Option Student Loan information is for undergraduates only. Graduate Certificate/Continuing Education coursework is not eligible for MBA, Medical, Dental, and Law School Loans. Students who are not U.S. citizens or U.S. permanent residents must reside in the U.S., attend a participating school in the U.S., apply with a creditworthy cosigner (who must be a U.S. citizen or U.S. permanent resident), and provide an unexpired government-issued photo ID to verify their identity. Applications are subject to a requested minimum loan amount of $1,000. Current credit and other eligibility criteria apply.
1 Although we do not charge a penalty or fee if you prepay your loan, any prepayment will be applied as outlined in your promissory note—first to Unpaid Fees and costs, then to Unpaid Interest, and then to Current Principal.
Sallie Mae reserves the right to modify or discontinue products, services, and benefits at any time without notice.
© 2021 Sallie Mae Bank. All rights reserved. Sallie Mae, the Sallie Mae logo, and other Sallie Mae names and logos are service marks or registered service marks of Sallie Mae Bank. All other names and logos used are the trademarks or service marks of their respective owners. SLM Corporation and its subsidiaries, including Sallie Mae Bank, are not sponsored by or agencies of the United States of America.
Guaranteed Auto Protection (GAP)
Guaranteed Asset Protection (GAP)
The Perfect Pairing
This inexpensive add-on goes with your auto loan like condensed milk on shave ice.
Don't Get Left in The Dust
When you get car insurance, they just insure the value of your car. They don't consider how much you might owe on the loan. That's where Guaranteed Asset Protection (GAP) comes in, stepping up to cover the extra costs, and keeping your spare cash safe.

Saves you big money if your car is stolen or totaled

Easy to add to your auto loan

Provides peace of mind
A Is for Affordable
We won’t bog you down with big premiums. Come to us and pay less than you would at most brokerages.
Mechanical Repair Coverage (MRC)
Mechanical Repair Coverage (MRC)
The miles can add up, but the repair costs don’t have to
MRC can help limit the cost of repair
Play the Long Game
Benefits for Covered Repairs
Whether you depend on your vehicle for work or getting your family to school and activities, you need transportation that’s safe and reliable. The older your vehicle, the more it takes to keep it in good working order. Not making small repairs can lead to even more expensive repairs. Ignoring repairs can be dangerous. Mechanical Repair Coverage (MRC) can help deflect some of those costly covered repairs while keeping your vehicle running extra miles and extra years. With various coverage levels and deductibles to choose from, there’s a plan to fit your family’s budget.
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Limit repair costs to your deductible, if any.
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Choose your deductible.
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Rental reimbursement up to $35/day for 5 days (up to an additional 5 days with verified parts delay) from day one.
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24-hour emergency roadside assistance up to $100 per occurrence. Includes towing, battery jumpstart, fluid delivery, flat tire assistance & lockout service.
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Travel reimbursement up to $200 per day for 1-5 days for food, lodging & transportation expense, when a covered breakdown occurs 100 miles or more from home. (Not available to NY residents.)
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Good at any authorized repair facility in the U.S. or Canada.
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No out of pocket expense except any deductible. Plan pays the repair facility.
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Transferable to increase resale value. Only if sold privately. Subject to transfer fee.
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Cancel for full refund within 60 days. A full refund is available only if coverage is unused in the first 60 days. If used or cancelled after 60 days, refund is prorated less administrative fees. Cancellation administrative fees vary by state.
Stay Behind the Wheel
Ask a Pearl Hawaii Federal Credit Union representative for details or get a quote by calling 808.73.PHFCU (737.4328).
Automatic Payments
Need to make a Loan Payment?
There Are a Variety of Ways that You Can Make Your Loan Payment
Online
Log into PHFCUOnline and make a transfer into your loan. Easily, make payments by transferring funds from your savings or checking account to your loan accounts through Online and Mobile Banking. You can also set up automatic monthly payments with ease so you won’t have to keep track of due dates and your payments will always arrive on time.
Phone
Call us at 808.737.4328 and make a transfer or pay by Debit or Credit Card (Visa and MasterCard is accepted for a processing fee. You may not pay your Pearl Hawaii loan with a Pearl Hawaii Credit Card).
Send payments to Pearl Hawaii Federal Credit Union, 94-449 Ukee Street, Waipahu, Hawaii 96797.
Visit Us
Visit any Pearl Hawaii location or visit a Shared Branch location.
Loan Protection
Be Prepared for The Unexpected
Value of Loan Protection
Loan protection could cancel your loan balance or payments up to the contract maximums. Life can be wonderful, but it can also get complicated when unexpected things happen. Protecting your loan balance or loan payments against death, disability, or involuntary unemployment could help protect your finances.
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Easy - Simple to apply for.
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Budget-Friendly - Comfortably fits into your monthly payment.
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Voluntary - Adding it to your loan is voluntary and won't affect your loan approval.
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Puts You at Ease - Rest easy, knowing you could be taken care of in so many problem situations.
Life Plus
Life Plus adds protection for life events such as accidental dismemberment, terminal illness, hospitalization, family medical leave, and the loss of life of a non-protected dependent. Protect your loan balance or loan payments today so your family can worry a little bit less about tomorrow. Purchasing protection is voluntary and won’t affect your loan approval. It’s simple to apply. Ask your loan officer about eligibility, conditions, or exclusions.
Loss of Life Protection
Loan Protection can cancel your eligible loan balance or your monthly loan payments, up to the agreement maximum, should you die from a protected illness or injury before paying off your loan.
Disability
If you become disabled due to a protected illness or injury, Loan Protection cancels your monthly loan payments, up to the agreement maximum.
Involuntary Unemployment
If you become involuntarily unemployed, Loan Protection cancels your monthly loan payments, up to the agreement maximum.
In the event of | What happens | It cancels this up to the contract maximums | You may be eligible if you |
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Death |
Protected borrower passes away |
Your payments or loan balance |
Have an eligible loan |
Disability |
A covered disability occurs due to injury or illness |
Your loan payments |
Are a permanent employee who is actively working* |
Involuntary Unemployment |
A covered job loss occurs |
Your loan payments |
Are a permanent employee who is actively working* Are honorably discharged. |
*Refer to the member agreement for a full explanation of terms and conditions.
When Debt Protection may cancel your loan balance or payments | What Happens | It Cancels | Eligibility |
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Involuntary Unemployment |
A covered job loss occurs |
Your loan payments |
Are a permanent employee who is actively working* |
Disability |
A covered disability occurs due to injury or illness |
Your loan payments |
Are a permanent employee who is actively working* |
Loss of Life |
Protected borrower passes away |
Your loan balance or payments |
Have an eligible loan |
CUNA Mutual Group, Proprietary Data. 2Contract Terms and Maximums apply. The maximum benefit will reduce to 25% of the protected loan balance once a member reaches a certain age. 3One occurrence per rolling 12 months for all events. Your purchase of Debt Protection is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions and exclusions may apply. *Refer to the Member Agreement for complete terms. You may cancel the protection at any time. If you cancel protection within 30 days, you will receive a full refund of any fee paid.
DP-3414687.1-0121-0423 CUNA Mutual Group ©2021, All Rights Reserved.
LifePlus, Disability & Unemployment
Life Plus
Balance Cancellation*
Payment Cancellation**
Accident & Sickness
Graded Benefits at Age of Death*
Disability
Payment Cancellation
Accident & Sickness
30-day Elimination Period
Involuntary Unemployment
Payment Cancellation
30-day Elimination Period
*Your purchase of loan protection is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions and exclusions may apply. ** Applies to Death, Terminal Illness and Accidental Dismemberment. *** Applies to Hospitalization, Family Medical Leave and Loss of Life of a Non-Protected Dependent
Need to Submit a Claim? We Are Here to Help.
If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim. Payment Protection Products Include: Life (Terminal Illness, Accidental Dismemberment, Hospitalization, Family Medical Leave, Loss of Life of a Dependent), Disability, and Involuntary Unemployment. Call 1 (844) 707-4964 or file a claim.
Direct Deposit & Payroll Allotment
Take the Easy Route
Stop worrying about depositing your paycheck, making a loan payment, or leaving your mail unattended. When you set up Direct Deposit and Payroll Allotment with your employer or with your Social Security check, your money is deposited electronically into your account and directed where you need it to be. These services are safe and secure and make banking stress free.
Direct deposit is the easy, worry-free, and safe way to have your payroll or recurring checks deposited directly into your Pearl Hawaii account. Deposits are made electronically so you never have to worry about a lost check or leaving your house.

Can’t make it to the credit union on payday? You don’t need to worry with direct deposit. Your entire paycheck will be automatically deposited into your account, saving you time and money!

If you’d like only a portion of your check deposited into your account each payday, consider payroll allotment. Payroll allotment is an easy way to add money to your savings account, pay on a loan, or contribute to your IRA. A part of your paycheck is deposited automatically into the account(s) of your choice.
How to Set up Direct Deposit
To receive payments electronically, you need to provide account information to the organization that is paying you. They may require that you use a particular form (such as a direct deposit form) or they may ask you to provide a voided check. Some human resources departments require you to enter the information online.
To receive payments, you will need to provide the details below to the organization that will be paying you.
- Provide their requested information and your Pearl Hawaii…
- Account type – checking or savings
- Account number – If you need to verify that you have correct account information, please call us at 808.737.4328 (73-PHFCU) or visit any location
- Routing number – 321380328
- Financial Institution name- Pearl Hawaii Federal Credit Union
- Financial Institution Address- Pearl Hawaii Federal Credit Union, 94-449 Ukee Street, Waipahu, Hawaii 96797
- Name of account holders listed on the account
Payment Agency Type | Form |
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Federal Government Agency |
Standard Form 1199A |
Federal Government Benefits (Social Security, Supplementary Security, Department of Veteran Affairs, or other federal benefit checks) |
Visit GoDirect |
Military Pay (Active Duty, retired/veteran or reserve military, DoD, and DFAS civilian employees) |
Visit MyPay |
Social Security Administration |
ssa.gov |
Pearl Hawaii's Direct Deposit and Automatic Payment Form |
Direct Deposit and Automatic Payment Form |
Card Controls
6/6/2024
Card controls within our App and PHFCUOnline are currently undergoing maintenance to rectify a known issue.
Please call us at 808.737.4328 or send us a secured message within PHFCUOnline via chat or email so we can assist.
With Pearl Hawaii’s app, cardholders can review their card transactions, set alerts, develop controls, make payments, report a card as lost or stolen, and add or remove the cards they wish to manage.
Certificates
Term | Minimum Balance | APY* |
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36 Months |
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24 Months |
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12 Months |
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8 Months |
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6 Months |
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1-5 Months |
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Rates effective as of: April 3, 2025
*APY = Annual Percentage Yield. The rate is effective 1/29/24. Promotion and offer may end or change at any time. The minimum balance is $1000; no maximum balance. Deposits and withdrawals are subject to a seven-calendar-day grace period after maturity. Fees could reduce the earnings on the account. Penalties apply for early withdrawals. Other restrictions may apply. Federally insured by NCUA. **APY = Annual Percentage Yield. This offer is effective 12/16/24. Promotion and offer may end or change at any time. The minimum balance is $1,000; no maximum balance. Penalties apply for early withdrawals. Fees could reduce the earnings on the account. Other restrictions may apply. Offer is available to only new monies deposited from financial institutions other than Pearl Hawaii. Federally insured by NCUA.
Type | Minimum Balance | APY* |
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3 Year-IRA Certificate (Traditional, Roth, Coverdell Education Savings Account) |
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2 Year-IRA Certificate (Traditional, Roth, Coverdell Education Savings Account) |
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1 Year-IRA Certificate (Traditional, Roth, Coverdell Education Savings Account) |
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8 Month - IRA Certificate (Traditional, Roth, Coverdell Education Savings Account) |
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Rates effective as of: April 3, 2025
*Annual Percentage Yield. Rates are subject to change without prior notice. Rates and terms effective 8/5/24. Fees could reduce the earnings on the account. Penalty for early withdrawal. Federally insured by NCUA.
Transfer To A Certificate
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Rates effective as of: April 3, 2025
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Open Account
Leaving Our Website
By accessing this link, you will be leaving the Credit Union’s web site and entering a web site hosted by another party.
Although the Credit Union has approved this as a reliable partner site, please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the Credit Union’s web site. The other party is solely responsible for the content of its web site.
We encourage you to read and evaluate the privacy and security policies on the site you are entering, which may be different than those of the Credit Union.
You will be leaving the credit union’s site.