SnapDeposit
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Q | Who should I contact if I have an issue regarding my deposit?
A | We’re happy to help. Call us at 808-73-PHFCU (737-4328).
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Q | When will my funds be available?
A | If we receive your deposit before 2 p.m. on a business day, we’ll...
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Q | What if I forget to endorse the back of my check? Oops!
A | We’ll send you an email to let you know your check was rejected...
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Q | What if I deposit a check to my account and the paying institution returns it back to Pearl Hawaii?
A | A returned check is charged back to the account it was deposited to...
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Q | Was my check accepted?
A | When you successfully submit your check via SnapDeposit, you’ll see a deposit receipt...
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Q | Once I enroll in SnapDeposit, when can I begin using the service?
A | You will be able to use the service within one business day.
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Q | I have scanned my check and keep getting an error message. What is wrong?
A | Be sure your check is lying on a flat surface in a well-lit...
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Q | I chose the wrong account for the deposit to go into. What should I do?
A | Mistakes happen… Simply log into PHFCUOnline and transfer the money to the correct...
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Q | How long should I keep my check once I have deposited it?
A | Hold on to your check for a month after you’ve made your deposit....
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Q | How do I sign up for PHFCU’s Mobile App?
A | Simply download Pearl Hawaii’s app, enter your account information, and you are signed...
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Rates effective as of: April 26, 2025
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